Accessibility Information
This site has been designed to meet W3C's " Web Content Accessibility Guidelines 1.0", level Double-A.
There are several things you can do to change the look of this site to make it easier for you to read. You can make the text bigger and change the colours. This section gives you instructions on how to do this, as well as advice on finding your way around the site.
Access Keys
Access Keys are shortcuts to provide quick and easy access to common pages without the need for a mouse.
Access Keys are available for the main navigation menu on this site and are used by holding down the Alt key and pressing the key shown in the list below. For Internet Explorer users, this should be followed by pressing the Return / Enter key.
Macintosh users should hold down the Ctrl key and press the appropriate access key
- 0 - Access Key Details
- 1 - Home Page
- 2 - News
- 3 - Sitemap
- 4 - About
- 5 - Frequently Asked Questions
- 6 - Accessibility
- 7 - Complaints
- 8 - Information
- 9 - Contact Us
- S - Skip Navigation
- I - Index (A to Z)
- L - Links
- W - Welsh / Cymraeg
Changing Text Size
Some users might find the site easier to read by changing the size at which text is displayed.
To change the text size:
- Select Text Size from the View menu. (In some browsers, such as Opera, the alternative to text resizing is called Text Zoom or Zoom)
- Choose the size that you want from the Text Size menu.
Other ways of changing the text size using the keyboard are listed below.
Microsoft Internet Explorer
Increasing or decreasing text size:
- Whilst holding down the Alt key, press V
- Press X
- Select one of the preset text sizes by using either Up Arrow or Down Arrow key and pressing Return / Enter
Firefox
Increase text size - Whilst holding down the Ctrl key, press +
Decrease text size - Whilst holding down the Ctrl key, press -
Opera
Increase text size - Whilst holding down the Shift key, press +
Decrease text size - Whilst holding down the Shift key, press -
Changing Colours
Changing the site's background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of the main text on the site. You do this by changing preferences in your browser:
Microsoft Internet Explorer
- go to the Tools menu
- select Internet Options
- select Accessibility
- put a tick in the box next to "Ignore colors specified on web pages"
- select OK
- select Colors
- ensure no tick in the box next to "Use windows colors"
- use Text and Background colour selectors
- confirm colours OK
- confirm options OK
Firefox
- go to the Tools menu
- select Options
- within options select Content
- select Colors
- ensure no tick in the box next to "Allow pages to choose their own colors"
- ensure no tick in the box next to "Use system colors"
- use Text and Background colour selectors
- confirm colours OK
- confirm options OK
- Use function key F5 to refresh the screen
Opera
- go to Tools menu, Preferences and select web pages or;
- go to View menu, Style and select user mode
Accessibility advice for Apple Mac users
The Apple Mac operating system includes many accessibility options, including resizing text, text-to-speech and keyboard alternatives to mouse functions.
Please visit the Apple website's accessibility section for more information.
Help with PDF Documents
You can view PDF documents using the Adobe Reader - which is available free of charge.
PDF documents on this website are marked with this icon 
.
If you use screen reader software (for example an audio-enabled web browser) and it is not compatible with Adobe Reader, Adobe provide a free online tool to convert PDF files to text - so they can be understood by most screen reader applications.
